KPI 2.4: Key Process Utilization Assessment

Relates to priority: Deliver on Systems Renewal


Outcome

To ensure the right systems are in place and sustained so that they continue to provide value into the future.

Targets

Measure adoption of key Workday and AEP processes to improve operational efficiency.

Phase 1: By Q3 FY22 (Dec 2021), achieve 75% utilization of implemented processes for Workday and AEP.

Phase 2: By Q1 FY23 (Jun 2022), achieve 100% utilization of implemented processes for VPFO portfolio a year after implementation of that phase.

Measure

Percentage (%) utilization of key Workday and AEP Process

Reporting Frequency

Biannually — last updated on April 2021.


*Please note that you need to be on UBC’s network either on campus or through VPN to access the data.


Our Strategic Priorities

Our priorities provide a framework containing the objectives of our Strategic Plan, and they help contextualize the overarching aims of the VPFO. Progress towards achieving our strategic priorities is tracked by selected Key Performance Indicators (KPIs).

Deliver on Systems Renewal

To operate effectively, it’s essential to have the right tools in place. Delivering on our System Renewal Program will ensure we’re providing you with the systems you need to succeed. Once the right tools are in place, it’s equally important to properly embed them, so they continue to provide value into the future.