Relates to priority: Lead Operational Excellence
Outcome
To ensure we deliver on our great potential through streamlining our operations.
Target
By Q4 FY21 (March 2021), create culture alignment from VPFO Executives through to front line employees.
*Q4 FY21 target date postponed — more information to follow.
Measure
Meta measure, progress on KPIs: Operational Excellence 4.1, 4.5, Equity, Diversity & Inclusion 1.1, 1.8, and One VPFO 4.11
ADKAR Model – Awareness, Desire, Knowledge, Ability, Reinforcement
Reporting Frequency
Annually — last updated on April 2021.
Using the ADKAR framework, we are currently in phase
Our Strategic Priorities
Our priorities provide a framework containing the objectives of our Strategic Plan, and they help contextualize the overarching aims of the VPFO. Progress towards achieving our strategic priorities is tracked by selected Key Performance Indicators (KPIs).
Lead Operational Excellence
Across our diverse portfolio we want to strive for continuous improvement. We need to truly understand why we operate in the way we do, as this will help us to identifying areas where we can increase value add in both our working practices and processes, and then act on our learning. This is about streamlining our operations to ensure we’re delivering on our great potential.