Relates to priority: Lead Operational Excellence
Outcome
To streamlining our operations to ensure we are delivering on our great potential.
Target
By Q4 FY21 (March 2021), VPFO shift perception from units operating in silos to an integrated portfolio.
*Q4 FY21 target date postponed — more information to follow.
Measure
ADKAR Model – Awareness, Desire, Knowledge, Ability, Reinforcement
Reporting Frequency
Annually — last updated April 2021.
Using the ADKAR framework, we are currently in phase:
Desire
Our Strategic Priorities
Our priorities provide a framework containing the objectives of our Strategic Plan, and they help contextualize the overarching aims of the VPFO. Progress towards achieving our strategic priorities is tracked by selected Key Performance Indicators (KPIs).
Lead Operational Excellence
Across our diverse portfolio we want to strive for continuous improvement. We need to truly understand why we operate in the way we do, as this will help us to identifying areas where we can increase value add in both our working practices and processes, and then act on our learning. This is about streamlining our operations to ensure we’re delivering on our great potential.