KPI 4.9: VPFO Department Communication Plans

Relates to priority: Lead Operational Excellence


Outcome

To ensure we deliver on our great potential through streamlining our operations.

Target

Phase 1: By Q3 FY21 (Dec 2020), develop communication plan for overall VPFO portfolio.

Phase 2: By Q4 FY22 (Mar 2022), develop communication plans for each VPFO Department.

Measure

Department communication plan progress

Reporting Frequency

Annually — last updated on April 2021.


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Our Strategic Priorities

Our priorities provide a framework containing the objectives of our Strategic Plan, and they help contextualize the overarching aims of the VPFO. Progress towards achieving our strategic priorities is tracked by selected Key Performance Indicators (KPIs).

Lead Operational Excellence

Across our diverse portfolio we want to strive for continuous improvement. We need to truly understand why we operate in the way we do, as this will help us to identifying areas where we can increase value add in both our working practices and processes, and then act on our learning. This is about streamlining our operations to ensure we’re delivering on our great potential.