KPI 3.10: Ratio of Preventive Maintenance / Reactive Work Orders

Relates to priority: Provide Inspiring Spaces


Reactive work order refers to repairs that are done when equipment has already broken down, while preventative maintenance refers to pre-planned maintenance on existing physical assets.  Reactive work orders are more expensive whereas preventative are less costly but requires more planning upfront. 

Outcome

To optimize the mix of planned and reactive work orders to minimize overall maintenance cost and ensure our campuses’ safety.

Target

By Q4 FY23 (April 2023), improve the maintenance mix ratio of planned to reactive work orders completed.

Measure

Ratio of preventive maintenance to reactive work orders

Reporting Frequency

Annually — last updated: TBD.


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Our Strategic Priorities

Our priorities provide a framework containing the objectives of our Strategic Plan, and they help contextualize the overarching aims of the VPFO. Progress towards achieving our strategic priorities is tracked by selected Key Performance Indicators (KPIs).

Provide Inspiring Spaces

As a team we create and maintain both physical, and digital spaces at UBC, and it’s important that these spaces further our academic mission while inspiring those that use them. We are custodians of UBC’s infrastructure and are instrumental in ensuring our campuses are safe, functional, beautiful and enable learning.